Apple to refund $32.5 million for app purchases made by kids
Apple to refund $32.5 million for app purchases made by kids
Apple
has agreed to refund $32.5 million dollars to consumers to settle a
number of complaints made by customers. These are parents of young
children who were billed for mobile apps
purchased by their kids without parental approval. The settlement with
the Federal Trade Commission was announced on Wednesday and requires
Apple to change its billing practices so that consent is obtained from
customers before charging them for mobile app purchases.
Apple CEO
Tim Cook said in an internal memo to employees that Apple decided to
settle with the FTC rather than face a long, drawn out legal battle. He
also said that the changes demanded by the FTC to settle the case,
happened to be the same changes that Apple was planning on doing anyway.
Many of the charges rung up by kids include in-app purchases made by these children after a free app
is downloaded. Not understanding the financial aspects of the purchase,
young children were buying extra lives, super powers and other high
priced content. Many of the parents allowed their kids to download a
freemium game, not thinking that the children could end up spending
thousands of dollars after the game was downloaded for free.
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