HTC kicked off the HTC Hot
Deals weekly promotion with a bang, offering a
brand new Nexus 9 for just $199. Of course,
supplies for the promo were extremely limited and
traffic was very high on the servers, which
hindered people’s experiences when they
attempted to buy one. And we all know what
happens when things on the Internet don’t go as
expected – infinite Twitter rage.
To clear up the situation, HTC America’s
president Jason Mackenzie, took to the deals site
with a letter to everyone who experienced
frustration due to yesterday’s situation. To sum it
up, Jason states that only a few hundred units
were allotted to the promotion (editor note: not
nearly enough to satisfy even the smallest
percentage of people attempting to purchase
one), and that the HTC team is rectifying the
systems issues that people experienced.
Read the full letter below, then set your clock for
the same time next week, as another Hot Deal is
on its way.
Hello Everyone,
I wanted to personally apologize for
the frustration some of you
experienced with our first “flash”
sale yesterday. The sale was
intended to introduce a weekly
promotion that HTC will run weekly
through the holidays. In celebration
of the launch of our Nexus 9 tablet,
we decided to kick off “HTC Hot
Deals” in a BIG way with a screaming
hot deal on a limited quantity of
these tablets. Simply put, the offer
was very well received and the
several hundred units that were
allocated to this promotion sold out
quickly.
I understand that our site did not
function properly and caused
frustration – and for that I apologize.
With such a hot deal and short time
to take advantage, the experience
needs to be seamless. Our team is
rectifying the systems issues that
some experienced and we remain
committed to bring you an exciting
cadence of offers throughout
holidays. We hope you were one of
the many who got to enjoy the
savings this time, but if not please
do check back weekly.
All the best,
Jason Mackenzie
President, HTC America
@JasonmacHTC
Via : Droid Life
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